Features and facilities

Courier & Distribution Features

Bookings and "Live"

• Take bookings in real time at any desktop to auto update MetroLink Live for direct despatch allocation using operator groups (service code and zone controls)
• Permanent Booking management
• Adhoc Bookings – speedy taking of jobs for regular customers
• Use [Enter] and hot keys to facilitate fast, accurate booking entry
• Click to allocate, view job status, POD and actual position; time; date and Vehicle ID
• Alerts advise pickup delays and non acknowledgement
• Comprehensive Search capabilities
• IVR capability

Customers

• Flexible and comprehensive rating functionality using suburb and distance tables with unlimited user defined service codes
• Set defaults and manage usual callers,references, invoice preferences & instructions
• Web access; uprates; VIP status; effective rate schedule dates.
• Set Invoice terms & print/email options.

Management

• Job and Client Profitability; Daily Statistic Summaries
• Client Activity & Zone Reporting (multiple filters)
• Email Rates with attachments
• Period Takings Summary (date range)
• Fuel Levy – Customers, Subcontractors (Overall & individual)
• Delivery Performance Reporting

Subcontractors

• Vehicle Types assist job allocation
• Manage deductions
• Issue Driver Earnings Statements prior to payment detailing Gross Payment, deductions and nett earnings
• Daily earnings are available from the PDA
• Key Data control - click to view in “Live”
• Mobile Device details & login control

Accounts

• Flexible Invoicing Options – including email PDF
• Full P&L and Balance Sheet Reporting
• Fully integrated standard account modules and facilities
• Comprehensive debtor management tools and reporting
• Debtor finance management capability
• Optional Over due & Account Fee generation
• General Ledger account & GST reconciliation features